I love luxury.

And luxury lies not in richness and ornateness but in the absence of vulgarity.
Vulgarity is the ugliest word in our language.I stay in the game to fight it.

FAQs2020-12-26T04:53:45+00:00
What is the availability status of items on the site?2021-05-09T07:29:47+00:00

All items for sale on the Qtfnhair.com e-boutique are available. If you wish to order a significant number of a particular item, please contact our Customer Service department by telephone or email.

What do I need for optimum browsing when visiting Qtfnhair.com?2021-05-09T07:29:38+00:00

To make your experience at Qtfnhair.com as pleasant as possible, we recommend using the latest generation of your browser. If you access our website using an older version, we cannot guarantee that all of its features will function properly. Please note that your browser must accept cookies and be SSL compatible with standard browsing mode enabled. Qtfnhair.com does not support private browsing mode at this time

How accurate is color display on the Internet?2020-12-21T11:24:29+00:00

Each product is photographed with precise attention to detail, and the colors shown should accurately depict each product. However, it is possible that colors may vary slightly from one screen to another due to monitor display settings.

How may I get assistance with my online order?2020-12-21T11:24:23+00:00

By email or text us, our WhatsApp number +13052048383, under the “Contact us” section.

How do I change information on my order after it has been2020-12-21T11:24:19+00:00

By email or text us, our WhatsApp number +13052048383, under the “Contact us” section.

I just finalized my order but I still have not received the order summary.2020-12-21T11:24:13+00:00

You may experience a few minutes delay after you have placed your order and before you receive the order summary. You should also check your “Spam” inbox, as the message may have been delivered there depending on your email settings. If you still have not received an email, please contact Customer Service. They will verify that the order has been successfully placed and will correct your email address if necessary.

How much is the delivery?2020-12-21T11:21:42+00:00

Generally free of freight, but do not rule out that some high-risk countries need to charge courier fees, the cost will not be too high, generally about $27.

How long will delivery take?2020-12-21T11:23:47+00:00

Allow between one to seven business days between the date of your order and your date of delivery. By DHL or FedEx

How do I track delivery of my order?2020-12-21T12:45:18+00:00

Please leave the correct phone number or email, we will tell you tracking number via text or email, we delivery package by DHL or FedEx.

Could you deliver to a PO box?2021-05-09T07:28:38+00:00

Predominantly for security reasons, Qtfnhair.com will not process any order for which a P.O. box address has been provided.

Can I have my package delivered to my mailbox?2020-12-21T11:33:09+00:00

This will be decided by DHL or FedEx.

Is a signature required for delivery of my order?2020-12-21T11:34:31+00:00

A signature is required upon receipt of your package. FedEx or DHL only accepts the personal signature of the recipient.

I am on a business trip. Can you deliver to my hotel?2020-12-21T12:48:17+00:00

Packages are delivered by DHL or FedEx. Specific time cannot be guaranteed.

Which means of payment are accepted by Qtfnhair.com?2021-05-09T07:28:19+00:00

You can only pay for your purchases with a credit or charge card: MasterCard®, Visa®, American Express®. Diners Club®, CarteBlanche®, JCB®, Discover® and China Union Pay®. You should enter your credit card or charge card number, its expiry date and its card verification number on the relevant page. Payment via Paypal® is accepted.

Is my payment secure?2021-05-09T07:28:01+00:00

All the transactions made on the Qtfnhair.com website are secure. The padlock symbol next to the address bar of the page beginning with “https” indicates that you are in a secure setting. Qtfnhair has also established specific security measures to protect your personal information from non-authorized access and use. However, you should never consider the transmission of data by Internet to be 100% secure. Any information that you make available online can potentially be recuperated and used by third parties.

Do you accept international credit cards?2021-05-09T07:27:39+00:00

We accept Paypal, West Union, Money Gram.

What is the security code on my payment card?2020-12-21T11:46:14+00:00

A unique code made up of 3 or 4 digits secures remote sale transactions.
This code can be found:
– on the back of your credit card in the signature field. It is made up of 3 digits (Visa or MasterCard, for example).
– or on front, above your card number. It is made up of 4 digits (American Express, for example).

How do I return or exchange an item ordered via Qtfnhair.com?2021-05-09T07:25:59+00:00

Before returning the goods, please contact us first, we will tell you the return address, please do not return the original address, and please do not return the goods directly without contacting our customer service, we will return your refund within 7-10 business days after receiving the return arrives at the warehouse.

You can return the package at any time within 30 days after you receive and sign the package, the refund shipping cost will be borne by you.

 

How do I return or exchange an item?2020-12-21T12:52:48+00:00

We strive to issue refunds as quickly as possible. You should receive your refund within 7 – 10 business days after your returned item(s) is/are received at our warehouse.

Go to Top